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Contact Us

If you have questions about adding cash, withdrawing funds, affiliate commissions, or APK installation, the Teen Patti Master Studio customer support team is ready to assist you. We do not use slow web inquiry forms—instead, you can reach our support staff directly through our official channels below.

Official Support Channels

Choose the support channel that best fits your issue:

Support ChannelAvailability & Response TimeHow to Access
In-App Live Chat24/7 (Instant Response)Open the Teen Patti Master app and tap the Customer Service / Support icon on the top bar.
Official WhatsApp Support24/7 (Instant Response)Tap the WhatsApp logo inside the Teen Patti Master app to jump directly to an official support chat.
Official Telegram Channel24/7 (Daily Updates & Support)Tap the Telegram logo inside the app to join our official channel and contact verified admins.
Email Support1 – 2 Business DaysSend an email to [email protected] for detailed account or affiliate inquiries.

How to Reach Us Fast

24/7 In-App Support (Recommended)

For urgent issues such as pending UPI deposits, bank transfer delays, or OTP verification problems, always use our 24/7 In-App Support. Opening a ticket inside the app automatically links your game profile to the conversation, or you can tap the in-app WhatsApp and Telegram logos for immediate assistance.

Email Support

If you cannot log into your app account, need to appeal an anti-fraud restriction, or have a business question regarding the Taurus / Teen Patti Stars affiliate program, email us directly at [email protected]. Our team reviews and replies to all emails within 1 to 2 business days.

Details to Include in Your Message

To help our support team check your records and resolve your issue on the first reply, please include the following six details when contacting us:

  • Your App User ID: The unique numeric player ID shown on your in-app profile page.

  • Registered Mobile Number: The 10-digit Indian phone number bound to your account.

  • Exact Date & Time: The date and approximate time when the payment delay or game error happened.

  • Your Specific Request: A clear statement of what you need us to do (for example: crediting a missing deposit, checking a pending IMPS payout, or verifying a referral bonus).

  • 12-Digit UPI UTR / Reference Number: Required for any deposit or withdrawal inquiry so we can trace the transaction with the payment gateway.

  • Clear Screenshots: Attach a screenshot of your UPI payment receipt (showing the UTR number and timestamp) or the error message displayed on your screen.

Security Reminder: Official Teen Patti Master Studio staff will never ask for your OTP, UPI PIN, or net banking password. Never share sensitive banking PINs with anyone.

Office Location

Teen Patti Master Studio operates from Gurgaon, Haryana. Below is our registered office address:

  • Company Name: Teen Patti Master Studio

  • Address: 8th Floor, Block A, Building 8, DLF Cyber City, Block 12, Phase II, DLF, Gurgaon, Haryana, India

  • Postal Code: 122002

  • Official Email: [email protected]

Need to reinstall the latest version of the app before contacting support? Visit our Official Download Page to get v34.65.